Shopping for someone else but not sure what to give them? Give them the gift of choice with a Toots Kids gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Gift Card & Ordering and Shipping
Online orders containing Gift cards shipped within our normal delivery timeframes.
Gift card code will be emailed to your recipient email address upon completing your order (should be in a matter of minutes). Plus there’s no delivery fee!
If you find your gift card hasn't been received please check your Spam folder and/or if sending to a workplace or government email address the company or service provider may be blocking our email.
Please contact us with an alternative email address in which we can resend your Gift card code.
Using your Gift Card
Gift Cards are redeemable online. To use your Gift Card online, it must have a unique code that is located on the Gift Card.
Gift Cards are redeemable for merchandise only and are not redeemable for cash.
Gift Cards can be used for multiple transactions online until the total amount of the Gift Card is fully redeemed. Any remaining amount will be saved automatically in our system and ready for your next purchase. You can also combine different payment methods at 'checkout', which allows you to split your order and use an Gift Card with Credit Card to pay the total order amount.
Toots Kids Gift Cards are valid for a period of 12 months form the date of issue. Gift Cards must be redeemed in full within the validity period; any unused balance will not be refunded or credited on expiry.
Conditions of Use
The card is not redeemable for cash and is not a negotiable instrument. Valid until the earlier of 12 months from the date of issue or when no amount remains on the card. The card is partially redeemable and cash will not be given for any unused amount. Any unused amount after the expiry date of this card will not be refunded or credited.
Shipping & Returns
Shipping & Returns
How much does shipping cost?
- For Australia
- STANDARD shipping (TRACKING PARCEL), we charge a flat fee of $ 8.95
- For EXPRESS shipping where available, we charge a flat fee of $11.95
- We offer FREE STANDARD shipping across Australia for orders equal to or over $150
How long does shipping take?
We use Australia Post eParcel to get your goods to you from Truganina 3029, Victoria
- In most cases your order will be dispatched from 1 or 7 business days, but please allow up to 10 days business days if you place the order in busy periods.
- Once your order has left our warehouse, it can take up to 5 or 6 business days to be delivered.
- Express shipping orders will be delivered to all metro areas in 1 to 3 business days after being dispatched
- International orders please allow between 7 to 14 business days from despatch (depending on location)
Where is my order?
- As soon as your order is dispatched, we'll send you a shipping notification via email.
- The email will contain your eParcel tracking number so you can track the progress of your order through the Australia Post website.
- If you do not receive the email notification, please log in to your Tootkids account and see the order history and the shipping status.
PLEASE NOTE :Toots Kids are not responsible for any delay within Australia Post or items that are lost in the mail. Please ensure that your delivery address is correct when making payment. Toots Kids will not take any responsibility if your details are incorrect & your items are sent to the wrong address. If your package is returned to us, your item will be reshipped at your expense. If your item is not returned we will not be able to offer a refund or replacement.
Because we want your little loves to enjoy their Toots Kids pieces for as long as possible. How to care for your Pretties! Washing instructions.
- Always wash in cold water: Gentle hand wash (or machine wash on cold)
- Use mild detergent no harsh chemicals
- Wash before wearing
- Wash with similar colours
- If soaking items do so in cold water
- Dry on the washing line or in shade
- Due to the nature of the materials we recommend washing and line drying within the same day.
- It's not recommended to put in the dryer